Frequently Asked Questions

EcoArtLab is a premium digital art subscription service designed specifically for Samsung Frame TVs and other digital displays. We curate high-quality artwork that transforms your TV into a stunning art gallery when not in use. Our collection features classic masterpieces from Van Gogh and Monet, modern abstract pieces, nature photography, and contemporary themes.

We add 20-30 new pieces to our collection every week, including seasonal collections, artist spotlights, and trending themes. Subscribers get instant access to all new additions as part of their membership.

Our curated collection focuses on timeless classics, modern abstract pieces, nature photography, and contemporary themes. We carefully optimize every image for Frame TV display with 4K and 8K resolution options, ensuring perfect quality on your screen.

Our artwork is optimized for Samsung Frame TV (all sizes: 32", 43", 50", 55", 65", 75", 85"), but also works perfectly on other smart TVs, digital photo frames, tablets, and computer displays. We provide multiple resolution options to ensure perfect fit for your device.

All artwork comes in high-resolution JPEG format with 4K and 8K options available. We provide multiple aspect ratios including 16:9, 4:3, and 3:2 to fit different screen sizes perfectly. Files are optimized for both horizontal and vertical orientations.

After downloading, simply transfer files to a USB drive, connect to your Frame TV, and select the images through the Art Mode menu. We provide detailed step-by-step installation guides for all compatible devices, plus video tutorials for easy setup.

Your subscription includes unlimited access to our entire library of 2,000+ artworks, weekly new collections, 4K & 8K downloads, premium customer support, and the ability to request custom themes. Cancel anytime with no hassle.

Yes! We offer a 7-day free trial with full access to our complete collection. No credit card required for the trial period. You can download and test our artwork before committing to a subscription.

Absolutely! You can cancel your subscription at any time through your account dashboard. You'll continue to have access until the end of your current billing period, and you keep all previously downloaded artwork forever.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secured with SSL encryption through LemonSqueezy for your protection.

Simply log into your EcoArtLab account, browse our collection, and click the download button on any artwork you like. You can download individual pieces or entire collections. All downloads are instant and unlimited during your subscription.

Yes! Any artwork you've downloaded during your active subscription period remains yours to keep and use forever, even after cancellation. You just won't have access to download new pieces.

No download limits! During your active subscription, you can download as many pieces as you want from our entire collection. We encourage you to explore and download everything that inspires you.

Our artwork is licensed for personal use within your household. Sharing with immediate family members living in the same home is fine, but please don't redistribute our files publicly or commercially. Each subscription supports our artists and platform.

We're here to help! Contact us via email at info@ecoartlab.store or through our Etsy shop. We typically respond within 24 hours and provide personalized support for all your Frame TV art needs.

Yes! We provide comprehensive setup guides, video tutorials, and personalized support to help you get your Frame TV art display perfect. Our team can walk you through the entire process via email.

We love hearing from our community! Submit artwork requests through email or our social channels. We regularly incorporate subscriber suggestions into our weekly collections and seasonal themes.

If you encounter any download problems, file corruption, or technical issues, contact our support team immediately. We'll resolve the issue quickly and ensure you get the artwork you need. We also provide alternative download methods if needed.